Frequently Asked Questions (FAQs)

Yes, all products available on our website can be ordered using Click & Collect.

Yes, Click & Collect is completely free. There are no charges for picking up your order in-store.

We have showrooms and workshops located in Tauranga, Hamilton, Katikati, and Te Puke.

All Action Equipment stores are open from 8:00am to 5:00pm, Monday to Friday, and 9:00am to 1:00pm on Saturdays.

We’re closed on Sundays and all public holidays. Please note that hours may vary at certain times of the year, particularly over the Christmas and New Year period, so it’s best to check our website or Google Maps for the most up-to-date information.

While our website doesn’t currently show real-time stock availability, you’re welcome to call or email any of our stores to check.

All Action Equipment locations can see stock levels across every branch, so we can quickly confirm availability and help you track down what you need.

Generally, yes, most Action Equipment stores carry the same range of products.

Occasionally, one store may have stock when another doesn’t, but we can move products between stores as needed to fulfil both online and in-store orders.

Yes, we’re more than happy to walk you through the products that best suit your needs and, where practical, demonstrate how they work either in-store or in our yard.

For larger equipment like ride-on mowers or off-road vehicles, it often makes more sense to see them in action on your own property. We can arrange to bring these out to you so you can trial them in a real-world setting.

No, our yards are secure and not accessible outside of normal business hours, so we’re unable to accept after-hours drop-offs.

Choosing the right ride-on mower depends on more than just the size of your property. Factors like terrain, slope, obstacles, grass type and how often you mow can all influence what type of ride-on lawn mower will suit you best.

For smaller lifestyle sections, a compact lawn tractor or residential ride-on mower may be ideal. Larger properties and lifestyle blocks often benefit from wider cutting decks, more power and options like zero-turn mowers or out-front rider mowers to improve efficiency and reduce mowing time.

At Action Equipment, we stock trusted brands including Husqvarna, Walker, Canycom, Honda and Grillo, with solutions suited to residential sections, lifestyle blocks and commercial mowing. If you’re unsure what size ride-on mower is right for your property, get in touch with our team. We can help assess your needs and, where appropriate, arrange a site visit or product demonstration.

There are three general types of ride-on mower, and each has its advantages depending on the type of terrain and obstacles to be negotiated.

• Lawn Tractors, the most common type of ride-on mower, have the mowing deck mounted in the middle of the machine. These are available with and without catchers and suit most properties, although customers with a lot of trees may find them less manoeuvrable.
  
  
• Zero-Turn Mowers generally have mid mounted decks, however, some mowers like Walker brand have a front mounted cutting deck for access under trees and shrubs. They’re steered with levers which operate each side’s wheels independently - like a bulldozer or digger. While this technique can take a little getting used to at first, it makes the mower incredibly manoeuvrable, hence the term "zero turn": it can turn in the same space as the mower itself takes up.
  
  
• Husqvarna Riders have the mowing deck mounted at the front, which makes mowing under fences, trees and other obstacles easier. They’re usually steered via the rear wheels and are therefore very easy to use in tight spaces. Riders are available with mulching decks or catchers.

If you’re not sure which mower type will suit your property, the Action Equipment team can help compare your options and recommend the best fit.

Many ride-on mowers offer different mowing options, including mulching, side discharge and catcher systems. The best setup depends on your property, grass type and personal preference.

• Catching will always give the nicest-looking finish, but you need to have some way of disposing of the clippings, and pausing mowing to empty your catcher will mean that mowing takes a little longer.
  
  
• Mulching also gives a fantastic finish, without the need to dispose of clippings, but is only recommended in certain conditions. The tiny clippings are returned to the lawn to nourish new growth.
  
  
• Discharging clippings - whether from the rear or the side of the mower - is the fastest way to cut grass but does leave long clippings. This method is ideal for taller or coarser grass and land that’s mowed less often. More frequent mowing with discharge mowers will improve the finish.

Many mowers offered by Action Equipment can do two or even all three types of mowing, so we’ve got you covered - especially if you think different finishes will suit different parts of your property.

If you’re unsure which mowing setup is right for your property, we’re happy to come access your property and make recommendations on the best option to suit your property and your lifestyle.

Yes, but some ride-on mowers are better suited for hills and uneven grounds than others.

The type of slope, terrain, traction and mowing conditions all influence what machine will work safely and effectively. Certain ride-on mower designs offer better stability, control and performance on uneven surfaces.

For steeper terrain or more demanding properties, brands such as Walker, Canycom, Husqvarna and Grillo offer product options that are better suited to challenging conditions.

If your property includes hills, rough terrain or uneven areas, we recommend speaking with our team first. We can help recommend the safest and most suitable ride-on mowers for your property.

Most ride-on lawn mowers perform best when grass is dry and maintained regularly, but some models are better equipped to handle tougher mowing conditions than others.

Long or wet grass can place more strain on any mower and may impact cut quality or mowing efficiency. In some situations, mowing more regularly or choosing a mower designed for heavier workloads can make a significant difference.

For larger properties, lifestyle blocks or tougher mowing conditions, brands like Husqvarna, Walker, Canycom and Grillo offer ride-on mower options designed to tackle more demanding environments.

If your property regularly deals with long grass or wetter areas, contact the Action Equipment team for advice on the best mowing solution.

Choosing the right ride-on mower deck size depends on the size of your property, the layout of your land and the type of mowing you’ll be doing.

Ride-on mowers are available with cutting decks ranging from around 30 inches (760mm) through to 74 inches (1880mm). In general, a wider mowing deck means you can cover more ground faster, helping reduce mowing time on larger properties and lifestyle blocks.

However, bigger isn’t always better. It’s important to consider things like gate widths, trees, gardens, tight spaces and obstacles, as a larger deck may be less practical in confined areas or around landscaping.

If you have a larger, more open property, a wider deck may improve efficiency. For properties with tighter access or more obstacles, a smaller or more manoeuvrable ride-on mower may be the better fit.

If you’re unsure what deck size is right for your property, the Action Equipment team can help recommend the best option and where suitable, arrange a demo or site visit to make sure you choose the right mower for your needs.

Yes, at Action Equipment all our ride-on mowers are supplied assembled and ready to go.

At Action Equipment, we ensure your ride-on mower is professionally prepared so it is ready for operation when collected or delivered. This helps give you confidence that your mower is set up correctly from day one.

Yes, a pre-delivery inspection (PDI) is included when purchasing a ride-on mower from Action Equipment.

Your mower is assembled, checked and prepared to ensure everything is operating correctly before handover. This helps ensure your ride-on mower is ready to go to work for you.

Our team can also answer any questions and help familiarise you with the basics of operating and maintaining your new mower.

Yes, we can arrange ride-on mower delivery to properties across the regions our stores operate in. Whether you’re buying a mower for a residential property, lifestyle block or commercial use, we have options for both store collection and delivery.

We can also help walk you through the basics of getting started so you feel confident using your new machine.

Regular ride-on mower maintenance and servicing is important to keep your mower performing at its best and extend its lifespan.

Basic maintenance includes keeping the mower deck clean, checking blades, monitoring tyres and fluids, replacing filters and following recommended servicing schedules.

Regular servicing also helps reduce downtime and keep your mower operating efficiently, especially on larger sections or lifestyle blocks where machines work harder.

Action Equipment have four full-service workshops that specialise in ride-on mower servicing, maintenance, repairs and replacement parts for all common brands.

How often you should service a ride-on mower depends on how frequently it is used, the size of your property, your individual mower model and your mowing conditions.

For many residential properties and lifestyle blocks, an annual ride-on mower service is a good starting point. However, mowers used more heavily, on larger sections or in tougher conditions may benefit from more regular servicing. Please refer to your owner’s manual for specific servicing requirements regarding your ride-on brand / model.

Routine servicing helps keep your mower running efficiently, extends its lifespan and can help identify small issues before they become costly repairs.

Action Equipment provides servicing and maintenance support for a range of leading brands, including Husqvarna, Walker, Canycom, Grillo and Honda. If you’re unsure what servicing schedule is right for your mower, our team is happy to help.

Yes, ride-on mower blades can often be sharpened as part of regular mower maintenance and servicing. In some cases, sharpening may be suitable, while heavily worn or damaged blades are often best replaced.

Sharp blades help create a cleaner cut, healthier-looking lawns and better mowing performance. Over time, blades can become worn, chipped or dull, particularly when mowing rough ground, longer grass or lifestyle properties.

If you’re unsure whether your blades need attention, the Action Equipment team can help assess your mower and recommend the best option.

Yes, absolutely Action Equipment stocks a range of ride-on mower parts and consumables, including replacement blades, belts, filters and general maintenance items. We support a range of leading brands including Husqvarna, Walker, Honda, Canycom and Grillo equipment.

If you’re unsure which part you need for your ride-on mower, get in touch and our team can point you in the right direction.

Yes, Action Equipment carries a number of towable accessories to make property maintenance easier, including many designed to be towed behind ride-on mowers.

Popular options include garden trailers, fertiliser spreaders, rollers, sprayers and other attachments designed to help with jobs around residential properties, lifestyle blocks and larger sections.

The accessories available will depend on your mower type and intended use. If you’re looking to get more from your ride-on mower, talk to the Action Equipment team about compatible accessories for your setup.

Ride-on mowers are available in a range of fuel types including petrol, diesel and battery-powered options.

• Petrol ride-on mowers are a popular choice for residential properties and lifestyle sections, offering versatility and convenience.
  
  
• Diesel ride-on mowers are often preferred for larger properties or heavier-duty commercial use where extra durability and efficiency may be beneficial.
  
  
• Battery ride-on mowers are becoming increasingly popular thanks to quieter operation, lower maintenance requirements and reduced emissions.

At Action Equipment, we can help compare engine/power types across a variety of brand options to help find the right fit for your property.

Battery ride-on mowers have come a long way and can be an excellent option for many residential properties and lifestyle blocks.

They offer benefits such as quieter operation, lower ongoing maintenance and no fuel handling, making them an increasingly popular alternative to petrol ride-on mowers.

However, suitability for a larger section depends on factors such as mowing area, terrain, grass conditions and expected runtime. For very large lifestyle blocks or demanding mowing conditions, petrol or diesel options may still be the better fit.

If you’re considering a battery ride-on mower, the Action Equipment team can help compare options and determine what will work best for your property.

Battery runtime varies depending on mowing conditions, grass length, terrain, mower size and how the machine is being used.

Many modern battery ride-on mowers are capable of mowing standard residential properties and lifestyle sections on a single charge, but larger areas may require more planning.

Things like long grass, steep terrain and heavy workloads can affect battery performance and runtime.

If you’re considering a battery-powered ride-on mower, we recommend talking to our team. We can help determine whether a battery mower will comfortably suit your property and mowing needs.

Yes, we encourage customers to view ride-on mowers in store to better understand the different options available.

Seeing a ride-on mowers in person can make it much easier to compare size, comfort, features and overall suitability for your property.

At Action Equipment, we stock trusted brands including Husqvarna, Walker, Honda, Canycom and Grillo, with options suited to residential sections, lifestyle blocks and larger rural properties.

Our team is always happy to talk through the differences and help guide you toward the best fit. We also offer onsite demonstrations at your property to help ensure you get the right option for your property, lifestyle and budget.

Yes, we can often arrange ride-on mower demonstrations to help you compare different options and make a more informed decision.

Where there are multiple suitable mowers for your property, a demo or site visit can be one of the best ways to understand what will work best in real-world conditions.

All new ride-on mowers Action Equipment sell come with a manufacturer warranty for added confidence and peace of mind. Please refer to your owner’s manual for specific warranty details regarding your ride-on brand / model.

Warranty coverage can vary depending on the brand, mower type and intended use, whether residential, lifestyle block or commercial.

At Action Equipment, we stock leading brands including Husqvarna, Walker, Canycom, Grillo and Honda, and our team can explain the warranty coverage available on your chosen mower.

We also offer warranties on used ride-on mowers also. For more details about this please refer to our Terms & Conditions page

Yes, ride-on mower finance options are available in-store at Action Equipment.

Financing can be a helpful way to spread the cost of a ride-on mower, particularly for lifestyle properties, commercial operators or customers upgrading to a larger mowing solution.

If you’re considering a new ride-on mower, talk to the Action Equipment team about available finance options and what may suit your situation.

Yes, ride-on mower trade-ins are available depending on the age, condition and type of mower.

Trading in an older mower can be a great way to help offset the cost of upgrading to a newer ride-on mower. If you’re thinking about upgrading your current mower, get in touch with the Action Equipment team to discuss your options.

Yes, in many cases, Action Equipment can provide ride-on mower servicing and repairs, even if the mower was not originally purchased from us.

Our experienced team supports a range of leading mower brands and can help with servicing, maintenance, replacement parts and repairs.

Modern ride-on mowersinclude a range of safety features designed to support safe and reliable operation.

Features can vary depending on the mower type and brand, but may include operator presence systems, braking systems, blade engagement controls and other protective features.

Choosing the right ride-on mower for your property is also an important part of safe operation, especially on slopes, uneven terrain or larger lifestyle blocks.

At Action Equipment, we’re happy to talk through safe mower operation and help recommend the right machine for your environment.

Where possible, ride-on mowers are best stored under cover to help protect them from weather, moisture, insects and long-term wear.

Keeping your ride-on lawn mower in a garage, shed or covered storage area can help extend its lifespan and maintain performance.

If storing outside is unavoidable, using a suitable cover and keeping the mower protected from the elements can help minimise exposure.

Regular servicing and maintenance are also important for keeping your ride-on mower in good condition over time.

While the term ATV (All-Terrain Vehicle) can technically include both quad bikes and side-by-side vehicles, at Action Equipment we generally use "ATV" to refer specifically to quad bikes.

A standard drivers licence isn’t required for off-road use. However, we strongly recommend that all users complete a safety course to better understand their vehicle’s capabilities, limitations, and safety features.

When riding a quad bike, wearing a helmet is essential. For side-by-side vehicles, we also recommend helmets, along with always using the fitted seatbelts or harnesses and ensuring doors are secured, even if they are the basic netting style.

As with any off-road vehicle, completing a safety course is strongly recommended so you’re confident operating it safely.

In most cases, quad bikes cannot be registered for on-road use.

Side-by-side vehicles, however, can often be fitted with the required accessories for road registration, such as doors, mirrors, and lights.

There are some exceptions through NZTA that allow limited on-road use for off-road vehicles, for example, travelling between different parts of a farm via public roads. Any on-road use will require a valid drivers licence.

Yes, we regularly accept used equipment, typically as trade-ins against new purchases.

These are usually accepted on a like-for-like basis. For example, a ride-on mower can be traded against a new ride-on mower, or a side-by-side vehicle against a new side-by-side vehicle.

We don’t accept or sell used handheld equipment such as chainsaws, blowers, trimmers, or tillers.

Our range of used and ex-demo equipment changes frequently. We often have a selection of ride-on mowers, robotic mowers, ATVs, and side-by-side vehicles available.

Because stock moves quickly, not everything will be listed on our website, used-ex-demo, so it’s always worth getting in touch to check what’s currently available.

Most of our used stock comes from customer trade-ins when purchasing new equipment.

We also offer ex-demo units, which have typically only been used by Action Equipment for demonstration purposes.

Yes, all used and ex-demo equipment is serviced and refurbished before it’s sold.

In some cases, we may recommend additional servicing or accessories, which we’ll discuss with you at the time.

Yes, we provide a 90-day warranty on used equipment.

Ex-demo products may also include the remaining balance of the manufacturer’s warranty.